High quality delivery, sophisticated return options, online tracking, parcel redirection options and delivery to ParcelShop. These and other options are available to parcel recipients via GLS.

GLS delivery driver with a parcel on a street

Delivery process

Fast and reliable - that's exactly how the standard GLS delivery process works.

woman with a parcel in a kitchen

Returned goods

In case the recipient receives an unsuitable or unfit goods, GLS offers a solution to return it to the sender.

GLS customer in his kitchen, using his tablet to track his parcel

Recipient's FAQ

An overview of the most frequently asked questions regarding the status of a parcel and the delivery process.


Advantages for recipients

The recipients of parcels transported via our European network have a wide range of advantages that make parcel delivery faster and more flexible.

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