| Information about ShopDeliveryService | GLS Parcel Shop | GLS Parcel Box | AlzaBox |
|---|---|---|---|
| Description | External pick-up point | Own GLS self-service box | External self-service box |
| Current number | 1.400 | 60 | 950 |
| Planned number (12/2023) | 1.800 | 250 | 1.100 |
| Storage time (days) | 5 | 3 | 3 |
| Extension option | Yes | Yes | Yes |
| Maximum parcel weight (kg) | 10 | 10 | 10 |
| Longest parcel side (cm) | 100 | 50 | 50 |
| COD payment - cash | Yes | No | No |
| COD payment - card | Yes | No | No |
| COD payment - GoPay | Yes | Yes | Yes |
| Procedure in case the parcel cannot be delivered to the pick-up point. | The driver will make individual arrangements with the recipient and deliver the parcel to the address or other pick-up point approved by the recipient. | ||
| Notification after accepting the parcel into the system | E-mail only | ||
| Notification after delivering the parcel into the pick-up point | E-mail and SMS | ||
| Notification in case of not pick-uping up the parcel by the recipient | E-mail and SMS | ||
| Accepting the parcel for transport without label | No | No | No |
| Accepting the parcel for transport with label | Yes | Yes | Yes |
| Price | Same for all pick-up points | ||
| Option to display parcel boxes and parcel shops separately in the shopping cart | Yes, via multiple client accounts, each account individual settings, groups of pick-up points can be disabled within the account | ||
| Pick-up points map | https://mapa.gls-czech.cz | ||
| Instructions for adding a pick-up point to the e-shop shopping cart | Here | ||
Pick-up points
The network of GLS pick-up points in the Czech Republic consists of GLS Parcel Shops, GLS Parcel Boxes and access to the AlzaBox network.