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Additional services
| National Express | Safe Plus | Parcel | Express | Logistics | |
|---|---|---|---|---|---|
AdditionalInsuranceService | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
CODService | ✔️ | ✔️ | ✔️ | ❌ | ❌ |
DepotPickupService | ✔️ | ✔️ | ❌ | ❌ | ✔️ |
DestinationPayService | ✔️ | ❌ | ❌ | ❌ | ❌ |
DocumentReturnService | ✔️ | ✔️ | ❌ | ❌ | ❌ |
ExchangeService | ✔️ | ✔️ | ❌ | ❌ | ❌ |
Express12Service | ✔️ | ✔️ | ❌ | ❌ | ❌ |
FlexDeliveryService | ✔️ | ✔️ | ✔️ | ❌ | ❌ |
FoodService | ✔️ | ❌ | ❌ | ❌ | ❌ |
GDOService | ✔️ | ✔️ | ❌ | ❌ | ❌ |
HealthcareService | ✔️ | ❌ | ❌ | ❌ | ❌ |
IdentPinService | ✔️ | ✔️ | ❌ | ❌ | ❌ |
InfoService | ✔️ | ✔️ | ❌ | ❌ | ❌ |
International ShopReturnService | ❌ | ❌ | ✔️ | ❌ | ❌ |
Pick&ReturnService | ✔️ | ✔️ | ✔️* | ✔️ | ✔️ |
Pick&ShipService | ✔️ | ✔️ | ✔️ | ❌ | ❌ |
PODService | ✔️ | ✔️ | ✔️ | ✔️ | ✔️ |
ReturnService | ✔️ | ✔️ | ❌ | ❌ | ❌ |
SaturdayExpressService | ✔️ | ✔️ | ❌ | ❌ | ❌ |
ShopDeliveryService | ✔️ | ❌ | ✔️ | ❌ | ❌ |
SmartDeliveryService | ✔️ | ❌ | ❌ | ❌ | ❌ |
SprinterServices | ✔️ | ✔️ | ❌ | ❌ | ❌ |
*Only for pick-up in Italy
A huge range of additional services is at your disposal to ensure that every shipment meets your needs:
AdditionalInsuranceService
If you want to guarantee your goods against any damage that may occur during transport from collection to delivery, with GLS you can choose between different options.
CODService
CODService is the cash on delivery service which consists in the collection on behalf of the sender of a certain amount as consideration for the goods shipped.
DepotPickupService
The service allows the recipient to receive and collect the shipment at the nearest GLS Depot, by presenting an identity document and the GLS tracking number.
DestinationPayService
With DestinationPayService, the recipient pays for the shipment on delivery.
DocumentReturnService
With DocumentReturnService, we deliver your shipments and take care of the delivery of the documents you need, duly completed and signed by the recipient.
ExchangeService
If you need to make a delivery and collect goods and/or documents at the same time from the same address, choose ExchangeService.
Express12Service - Delivery by 12 noon
When you need your urgent shipments to arrive by 12 noon, trust Express12Service, the time-definite service from GLS.
FlexDeliveryService
The service that expands e-commerce solutions and improves the online shopping experience.
FoodService
FoodService is the service offered by GLS dedicated to the delivery of non-perishable food at room temperature following the HACCP procedures, which guarantees at high level the respect of hygienic rules of transported goods.
GDOService
With GDOService, you can organize the flow of your shipments at large organized distribution without wasting time, with delivery by appointment.
HealthcareService
HealthcareService is the service dedicated to the transport of non-perishable pharmaceutical and health care products, transportable at room temperature and not subject to ADR regulations, which GLS carries out according to the HACCP methodology.
IdentPINService
IdentPINService is a high-value service to safeguard your shipments, so that only the designated recipient can take delivery. The sender provides a PIN to the recipient in advance and the delivery can be completed only by entering the PIN on the GLS driver’s palmtop computer.
InfoService
To keep the shipment flow always up-to-date and under control, ask for InfoService.
International ShopReturnService
From GLS’ commitment comes the International ShopReturnService, a new service that enables the best possible processing of returns, both cross-border and domestic.
Pick&ReturnService
Thanks to Pick&ReturnService you can easily request the collection of parcels up to 40 kg throughout Europe and without weight limits throughout Italy.
Pick&ShipService
Thanks to this service you can organize the collection of a package at any address and request delivery to domiciles other than yours, in Italy or abroad.
PODService
To be sure that your package has been delivered correctly, choose PODService and access the proof of delivery conveniently online.
ReturnService
ReturnService is addressed to those e-merchants who need to manage return goods in a simple and quick way.
SaturdayExpressService
Do you want to reach your customers on Saturday? With the new SaturdayExpressService GLS will deliver to companies, shops and individuals even on Saturday, in all provincial capitals.
ShopDeliveryService
From GLS’ research comes ShopDeliveryService, the new service to improve the pickup experience of the recipient who buys online. Active throughout Europe and also nationwide via plug-in integration on the e-commerce site.
SmartDeliveryService
With SmartDeliveryService, the consignee can choose delivery to a pick-up point at the moment of departure of the shipment. If delivery does not take place on the first attempt, it is made to the most convenient point, identified through the use of an algorithm created by GLS.
SprinterServices
Personalise your shipments to the full with our wide range of SprinterServices, no matter how specific your delivery and collection requirements may be.