GLS – Europe’s high-quality dispatch service provider

GLS offers pan-European parcel logistics, express delivery and logistics solutions. Founded in 1999, with strong roots in the national markets, GLS is now one of the leading parcel transport service providers in Europe. GLS parcels reach their destination securely and reliably.

Via own subsidiaries and partner companies GLS provides reliable parcel delivery services in 42 countries. In many countries, GLS as the shipper also offers express delivery and logistical value-added services.

“Quality leader in European parcel logistics” is the guiding principle of GLS. Quality for the courier service means: high reliability and delivery performance, extremely low damage and loss ratios, and short delivery times for GLS parcels. In most countries, the courier service accomplishes national delivery is less than 24 hours. International delivery times are between 24 to 96 hours; European business centres are generally serviced within 48 hours.

The parcel transport service provider GLS has a strong, road-based European parcel network with dense national networks. Precisely-coordinated long-distance transports link the shipper’s distribution centres, while modern technology enables rapid and reliable consignment sorting.

The courier service works with standardised processes. The key element of the GLS dispatch service is a harmonised IT system, which allows all GLS companies to easily exchange information.

Security is also enhanced by the parcel dispatcher with the use of state-of-the-art technology. Alarm systems and digital video surveillance systems are installed in all the major hubs and depots of GLS to monitor and record all the parcels. Each parcel is marked with an individual number that is recorded electronically by the parcel dispatcher at every important interface. The scanned data is used for the IT-based processing and monitoring over 400 million parcels delivered annually. Senders can see at any time where a GLS parcel is located.

GLS has a uniform, pan-European basic parcel product for national and international delivery that can be supplemented with country-specific services.