GLS Parcel Shop

... There is one around the corner!

Benefits for sender and recipient

Dedicated Customer Service and Technology

Ever-expanding network

More sustainability

Efficient services

Shop Delivery Service

Great flexibility and customer satisfaction

Convenience and autonomy for recipients

Choice at more than 50,000 pickup points throughout Europe

Always up-to-date thanks to e-mail and SMS notifications

Also suitable for businesses

How does it work?

The recipient

makes an online purchase and chooses at check out delivery to a Parcel Shop. He views all the list and select the most convenient Shop for his needs.

The Parcel Shop

has a list of expected shipments: the new one is added to the list of incoming shipments until it is delivered by the GLS driver.

The delivery

is ready to pick up. Recipient is notified: he will have 10 days to pick up the package at the Parcel Shop (he will get a reminder after 5 days).

Option A: the pickup takes place

The recipient picks up the package: the Shop collects his signature and the shipment is delivered.

Option B: the pickup does not take place

If the recipient does not pick up the parcel within 10 days, the driver will automatically pick up the undelivered parcel which will be returned to the Depot.

And it doesn't end there!

Flex Delivery Service

Discover more

Recipient receives notification before the 1st delivery attempt (pre-redirection) or after (post-redirection). He can choose delivery to a Parcel Shop (destination location/point/buffer area only).

The Parcel Shop has a list of expected shipments: the new destination is added to the list. The shipment is delivered to the Shop by the GLS driver.

The delivery is ready: the recipient is notified and will have 10 days to pick up the parcel at the Parcel Shop (he will get a reminder after 5 days).

If everything goes as planned, the recipient picks up the parcel: the Shop collects his signature and the shipment is delivered.

If the recipient does not pick up the parcel within 10 days, the driver will automatically pick it up and it will be returned to the sender.

Significant density in Europe