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You can also send parcels with COD to Poland. Poland joined Croatia, the Czech Republic, Slovakia, Hungary and Romania. The recipient pays in cash upon delivery. COD's are transferred twice a week to your bank account, while the maximum value of COD is 2,000 EUR. Classically, notification of the recipient is also included. Transit time 48 hours.

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• To the question: "Give the name of the provider of EXPRESS DELIVERY SERVICES (packages, letters, etc.), which, according to your personal experience or the experience of your loved ones, offers the best ratio between price and quality on the Slovenian market:" the largest number of respondents answered with GLS Slovenia. Recipients, thank you for your trust! Your opinion means the most to us.
  
  

• Quality and environmental seal confirmed
• ISO 9001 und 14001 certificates in 18 countries
• GDP certification in six countries
• HACCP conformity in Germany

The quality and environmental management system of the GLS Group has been recertified in Europe for another three years – in accordance with ISO 9001 and 14001. GDP certification has also been confirmed in five countries of the international parcel service provider, and a new GDP seal has been added for Spain.

The certificates confirm that the GLS Group aligns its actions daily with the high quality and environmental standards and continuously improves processes. Dr Karl Pfaff, Chairman of the Management Board of GLS Germany, received the certificates from Dr Rolf Krökel, Managing Director DEKRA Certificates GmbH, on behalf of the GLS Group on 30 October 2020.

For the GLS companies in Belgium, Denmark, Germany, France and Ireland the certificates according to Good Distribution Practice (GDP Guideline 2013/C 343/01) were successfully renewed. In Spain, GLS also fulfils the strict safety and hygiene requirements for the non-temperature-controlled transport of pharmaceuticals. GLS Spain received the GDP certificate at the end of May. This means that GLS now offers GDP-compliant services for the health and pharmaceutical industries in six countries. In Germany DEKRA simultaneously confirmed the effectiveness of GLS's HACCP concept.

Parcel service providers have a crucial role to play in the coronavirus crisis by providing essential logistic services facilitating the flow of goods. GLS continues to provide parcel shipping services in all countries in which the Group operates keeping local communities across Europe and North America connected at this critical time.

Sustainability certification based on international standards: EcoVadis has rewarded GLS with the Silver rating for its commitment to corporate social responsibility.

Transparency for GLS customers in respect of sustainability activities. To achieve this goal GLS took part in the independent EcoVadis certification programme for the second time in a row, achieving a Silver rating in August 2018.

Compared with the previous year, the Group improved its performance in all four categories, thus moving up from Bronze to Silver. As a result, the parcel company is amongst the top 21 per cent in the logistics sector – and even amongst the top 18 per cent when it comes to environmental issues. GLS comes in the top 12 per cent of all companies evaluated by EcoVadis.

Sustainability put to the test

EcoVadis evaluates a company’s sustainability management on the basis of 21 criteria across the four themes of environment, social, ethics and sustainable procurement. The criteria have been assigned different weightings in the final result. The evaluation is based on international standards such as the Global Reporting Initiative and the UN Global Compact.

When conducting its analysis, EcoVadis attaches equal importance to the strategy, actions and results of the management system across all four themes. The analysis also gives GLS an opportunity to perform targeted validation of its sustainability measures and improve them on an ongoing basis.

• Uncomplicated international returns shipment with the GLS ParcelShops
• Available across borders in thirteen countries
• Convenient returns management for private recipients

The ShopReturnService was previously available across borders for the countries Belgium, Denmark, Germany, Ireland, Luxembourg, Austria, the Netherlands, Hungary and Poland. From now on, GLS customers can book this service additionally for the countries Great Britain, Slovakia, Spain and the Czech Republic. By the end of the current calendar year, France, Finland and Slovenia will also be connected, so that full European coverage will be nearly achieved. The online portal, which was launched in July this year specifically for this service, can be individually configured and branded by GLS customers, as well as easily and comfortably linked to their own website by using an interface.

"Our returns solutions are ideal for the international e-commerce business.Customers who have tailored their online offering to different destinations can use the GLS returns portal and our ParcelShop network to offer their recipients efficient, cross-border returns shipment. Cross-border returns have not yet become the standard in online retailing, although a convenient and simple reverse logistics process can have a significant impact on online shoppers' purchasing decisions."

Useful also for the private recipient

Private recipients can easily generate their own return labels, then submit free of charge the returns to any GLS ParcelShop of their choice and easily and comfortably return items ordered abroad. GLS returns management is therefore fast and consumer-friendly.

With effect from 25 June James Rietkerk has stepped down as GLS Chief Executive Officer of the GLS Group. James Rietkerk has served as GLS Chief Executive Officer since June 2018, prior to that he was GLS Group Chief Financial Officer since April 2001.

Keith Williams, Chair, Royal Mail plc, said: “James has made a significant contribution to Royal Mail over his 19 years with us. He has been instrumental in growing and building GLS into the business that it is today. He leaves GLS in excellent shape having delivered record results in 2019/20 and a strong start to 2020/21. On behalf of the Board, I would like to extend my thanks to James and wish him well in the future.”

James Rietkerk, GLS CEO, commented: “It has been a privilege to have been part of the team that has built GLS over the past 19 years. The business is well positioned to meet the challenges that the future holds and I look forward to seeing it continue its development.”

• Martin Seidenberg is the new CEO of the international GLS Group
• Dr. Karl Pfaff takes over as Managing Director GLS Germany

With immediate effect, Martin Seidenberg is appointed CEO of the GLS Group. The native German has more than 20 years’ experience in logistics.

Martin Seidenberg joined the Management Board of GLS Germany GmbH & Co OHG at the beginning of 2015 and took over as its Chairman. Under his leadership, the largest national company of the GLS Group was able to strengthen its long-term position in the German parcel market and grow continuously. Before joining GLS, Martin Seidenberg worked for Deutsche Post DHL for many years. In addition to positions in Europe and Asia-Pacific, he was CEO of the DACH region at DHL Supply Chain prior to joining GLS.

Dr. Karl Pfaff takes over as Chairman of the GLS Germany Management Board with immediate effect. Karl Pfaff began his career at GLS in 2014 as Director Strategic Development. Later he took over the responsibility for Sales Development and since 2018 he has been in charge of Region North. Before joining GLS, Karl Pfaff worked for several years at the business consultancy Bain & Company and Lufthansa Group.

The GLS Group has expanded its commitment on the American continent with a new partnership. From June 2019, Estafeta will deliver GLS consignments in Mexico and, in a second step, will feed parcels for Europe and North America into the GLS network.

Estafeta is the second-largest logistics, courier and parcel service provider in Mexico and covers the fifth-largest country in the Americas with an extensive network and over 6,500 employees. The company’s infrastructure includes three hubs and 57 depots. Six airplanes and 3,600 vehicles are deployed for transportation and delivery.

GLS customers in Europe and North America will benefit from the connection to the modern and high-performance network in Mexico, that complements the existing operation in the US and Canada. With North America and Europe, GLS connects the world’s biggest trade regions.