Download app

Download the GLS app

Make life a little easier with the GLS app. Your parcels are added automatically, so you always have a full overview of your parcels.

Download app

Signature release authorisation

As the recipient, you have the option to issue a power of attorney to GLS. This allows GLS to deliver parcels to your address without you having to sign for them.

Beware of fake emails/text messages

Guides for online shopping

Learn more about how you can help receive and send your parcels in a more environmentally friendly way and how you can shop safely online.


Customer service

Need help? Our Customer Service is ready to help you via mail and phone. Click on the button to go to our Customer Service page.

Contact Customer Service


How can I find my parcel sent with GLS?

You can find your GLS parcels by using our Track & Trace feature on the website or in our app. In our app, you can get the full overview and receive notifications when your parcel is ready to be picked up in the ParcelShop or when it is on its way to you.

You can download the GLS app here.

At we offer a flexible delivery solution where you can order a power of attorney. With a power of attorney, you authorise GLS to deliver your parcel to a place of your choice on your home address.

This way, you won't have to sit at home and wait for your parcel to be delivered.

When your parcel is ready to be picked up at your local ParcelShop, you will receive a notification by email and/or SMS, as well as in your GLS app . Bring your parcel number and provide it when you pick up your parcel in the ParcelShop.

You can contact GLS customer service by phone or email. Contact details can be found here .