Further contact information

Customer service team
 

You need advice?

The customer service team is available Monday to Friday from 8am - 6pm.

Please also take a look at our FAQs, where you will find answers to frequently asked questions about receiving parcels.

FAQ
You can reach us via request >

Recipient Request

We will deal with your request as soon as possible.

Please note that in case of high call volumes, the recipient-hotline may have to wait longer. Please note that in case of high call volumes, the recipient-hotline may have to wait longer.
Please note that a high volume of calls to the recipient hotline may result in longer waiting times.