Contact GLS

Whether you need help with a parcel you're waiting for or a parcel that needs to be shipped, we're here to help with your questions. Below you can choose whether you want to contact us as a private or business customer.

Are you a private recipient or sender?

Please contact us here, if you have questions about your parcel.

Are you a business customer at GLS?

Please contact us here, if you have questions about your parcels.

Where is my parcel?

Operational status

GLS updates you every day on the operational status. Should there be delays or other disorders in our system - in Denmark or abroad - then you can find the information under Operational Status.