Compliance

GLS must act responsibly and advocate for employees, the environemt and the society - in a business oriented sustainable way.

GLS academy
GLS Academy

GLS Academy ensures that the employees of GLS are continuously developed and have the right skills to drive GLS forward. We offer both relevant shorter courses, longer specifically adapted education and tailored activities to the wishes and needs of GLS.

The target group is both hourly and salaried employees and the extra benefit is a nice occation to meet colleges across departments and locations from 9 addresses in Denmark.

electric vans
ThinkGreen

As one of the leading parcel distribution services, GLS is fully aware of the special responsibility it has in regards to the environment and society.

GLS regards sustainability as a total concept that embraces environmental, social and economic aspects of responsibility.

This means providing high quality parcel delivery for the customers and job security for the employees. GLS contributes to mobility and the reliable supply of goods, which is the backbone of our economy.

It is the objective of GLS to achieve sustainable economic success in accordance with the protection of the environment for future generations.

In its Sustainability Report, GLS provides information on developments in the financial years 2018/2019 – including key performance indicators for the environmental balance and examples of social initiatives all over Europe.

Download Sustainability Report

GLS national focus ReThink
ReThink - a Danish focus

In continuation of the international initiative ThinkGreen, GLS in Denmark works based on the points in ReThink (adapted from The 6 Rs).

These elements are taken into account in both major and minor decisions. When we e.g. start-up sponsorship agreements, purchase Christmas gifts for our employees or focus on sustainability in the distribution of promotional gifts to our customers.

Our driver’s uniform I another example. A fine balance between creating recognisability for the GLS brand and minimising the use of logos ensures the right focus – for the benefit of the environment.

Certified quality and sustainability

GLS works and is certified in accordance with DIN ISO 9001:2015 and 14001:2015.
This benefits both the employees and the environment as it ensures, monitors and improves quality and sustainability with a Europe-wide quality and environmental management system.

GDP – certified transport of medication

GLS Denmark has once again been awarded GDP (Good Distribution Practice) compliance certification. Along with GLS in Belgium, France, Germany, Ireland and Luxembourg GLS operates with the GDP guidelines and these are mandatory for the wholesale of pharmaceuticals across the EU. Safe, hygienic and product-appropriate transport of medication for humans are therefore a focus in the above-mentioned countries.

Download GDP certification

ISO-certified with great pride

GLS guarantees, checks and improves quality and sustainability with a pan-European quality and environmental management system. This globally valid and recognised standard is one of the most important environmental management benchmarks.

Comprehensive quality assurance at GLS includes precisely defined work processes, quality guidelines with inspection routines, and regular audits.

Certified to ISO 9001:2015 and ISO 14001:2015 by DEKRA, one of the largest and highly respected international providers of management system certifications, GLS is proud of this proof of quality.

Download ISO9001 certification

Download ISO14001 certification

GLS avoid compliance risks.
Compliance

GLS has implemented a programme which can systematically and in structured way identify and avoid compliance risks. This has been developed to protect the GLS Group and GLS employees throughout the Group.

It is also intended as a form of protection for our business partners and as a means of instilling confidence both now and in the future.

Is focussing on the following areas.
- Competition legislation
- Fighting corruption
- Compliance with financial sanctions
- The prevention of money laundering
- Fighting forced labour, slavery and human trafficking

One of the cornerstones of the compliance programme is intensive training for all employees - as we believe that this is where compliance begins.

The Compliance Managers in the individual countries, The GLS Group Central Compliance Department, and internal auditing all play a crucial role in the programme.The compliance concept is structured identically in all GLS companies, adapted to national norms where necessary.

Whistle Blower
Whistleblower

The GLS Group has implemented a whistleblowing/ombudsman system to enable employees, business partners and third parties to report in confidence any concerns that they have about criminal acts and similar serious offences.

On such matters all employees, business partners and third parties may contact Attorney Dr Rainer Buchert (Bleidenstrasse 1, 60311 Frankfurt am Main, Germany). He can be contacted by phone +49 69 710 33 330 or +49 6105 92 1355, mail address kanzlei@dr-buchert.de or this formular: Contact form for informants.

Dr Buchert will not consider complaints concerning matters which are not of a criminal or similar serious nature. When in doubt, he will advise on how to proceed.

All complaints will be treated in confidence. Dr Buchert is required by his statutory lawyers’ confidentiality obligations not to disclose the identity of callers without their explicit consent to do otherwise. He also has the right to refuse to give evidence (including the identity of whistleblowers) if requested by a court of law. Complaints to the ombudsman will only be passed on to the GLS Group once the consent of the complainant has been received.

Of course, concerns in respect of the above matters can also be reported to an employee's line manager or other contact person within the GLS Group.