Where is my parcel?
Christmas operation and christmas parcels delivery 2022
With the end of the calendar year approaching, we would like to inform you in advance about the operation of GLS Slovakia during the Christmas holidays and the end of the year 2022.
OBLIGATION OF ROUNDING AT CASH ON DELIVERY
Dear business partners,
From 1 July 2022, the amendment to Act No. 18/1996 Coll. on Prices as amended takes place in Slovak Republic. The aim of the amendment is to introduce rounding of the value of purchases in order to significantly limit the circulation of 1 and 2 cent coins.
SUSPENSION OF EXPORTS TO NORTHERN IRELAND
we would like to inform you that exports to Northern Ireland have been suspended from 10.5.2022 for technical reasons until further notice.
Thank you for understanding.
Shipment of parcels sent outside the EU
Goods destined for export from the EU are subject to customs supervision and possible customs controls.
Please contact us before the physical dispatch of the goods, several types of goods can no longer be transported through us to third countries.
To ensure smooth transport, it is necessary to send to GLS Slovakia on the day the parcel is shipped:
- send to email firstname.lastname@example.org the export declaration issued by the customs office and the corresponding invoice for the goods
- enter customs data via the Customs Portal web application (request access data at the email address email@example.com, enter the contact email and ID number).
Shipments that do not meet the above requirements will be sent without a refund of shipping costs immediately.
Great Britain Services
The Pick&ShipService & Pick&ReturnService services in the United Kingdom have been restarted.
SaturdayDeliveryService - Temporary suspension
We would like to inform you that we will suspend the SaturdayDeliveryService temporarily until further notice.
Depot pick-ups and drop-offs
In connection with the deteriorating situation regarding the COVID-19 pandemic, we are temporarily suspending the personal delivery and collection of consignments at our depots with effect from 7 January 2021 until further notice.
The customs status of the UK after the transitional period at the end of 2020 will depend on the ongoing negotiations and agreements with the EU.
We have been cooperating with GLS for several years and the quality of services has been at a high level for a long time. We definitely recommend their service and the management is always willingly available to us at any time, which we appreciate very much.
Martin Sloboda, PETRA TÓTH company
GLS is a professional company that has many benefits for its clients. The same IT integration in all countries enable easy development in many markets. The quality is definitively ensured. Communication is prompt and transparent. Our clients are happy that we work with GLS.
Michal Prochownik, Answear.com
We are grateful for cooperation with GLS, they always deliver reliably the parcel to the customer. At the same time, we are looking forward to a low number of complaints.
Team ORIN Slovakia