GLS Hungary privacy policy

GLS Hungary is a subsidiary of General Logistics Systems B.V., Amsterdam (GLS). GLS implements reliable and high quality packet services as well as express deliveries and logistics related value added services. More detailed information on our company can be found in the "About us" area.

GLS Hungary takes data protection very seriously. For this reason collection of your personal data occurs in accordance with statutory regulations.

Personal data

Personal data comprises details on the personal or factual circumstances of a specific or determinable individual. This includes information such as name, address, telephone number and date of birth. Information that is not directly related to your true identity such as favorite web pages or the number of users on a page is not considered to be personal data.

Security of personal data

GLS Hungary is an enterprise rendering public postal services or contributing to render such services. Regarding its postal service, GLS Hungary is obliged to preserve the secrecy of the post. All employees of GLS have committed themselves by signature to preserve data secrecy.

In the scope of technical and organisational security measures, GLS does everything in its power to protect your personal data from loss and misuse. Your data is saved in a secure operational environment, which is not accessible to the public. GLS Hungary uses personal data made available by customers (consignee data) only in order to perform the instructed service.

We preserve the right to modify our safety and data security measures as far as this is necessary due to the technical development.

Collection, Processing and Use of Personal Data on the web pages of GLS


Each time a user accesses a GLS web page data is saved in a log file. The following specific data is temporarily saved:

- IP number of the querying computer

- Domain name

- Date and time of access

- HTTP answer code

- Visited pages

- Operating system with version

- Browser with version

- Screen resolution


For usage of the GLS pages it may be necessary for the GLS servers to set cookies. These cookies are used by the technical administrators of the web site. Every visitor can set his/her browser to refuse cookies. In these cases no data will be saved on the visitor's computer. The data stored in the cookies will not be transferred to GLS.


GLS fundamentally differentiates between an open and closed area during usage of the GLS web site. The closed area partially assists the performance of a contract between the customer and GLS and can only be accessed after login with individual user name and password.

Among other functions the open area provides the user with an E-mail contact form, "Track and Trace", the ParcelShop/ParcelLocker search. Data entered in the scope of an enquiry via the E-mail form such as name, street, postcode, city, etc. is required by us in order to process your enquiry. Forwarding, sale or any other means of transfer of your personal data to third parties does not occur.


The saved data is anonymously summarised for statistical purposes. These statistics are used to evaluate usage of the GLS web site by visitors. Particularly, the order in which the pages are visited and the path taken between pages is represented. GLS uses this information in order to ascertain ways in which the usage and application of the web site can be further improved.

This web site uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so called "cookies", i.e. text files that are saved on your computer, allowing an analysis of how you use the web site. The information about your use of this web site, generated by the cookie (incl. your IP address), is transmitted to a Google server in the USA and saved there. Google will use this information in order to analyse your use of the web site, to compile reports about the web site activities for the web site operators and to perform further services that are connected with the web site use and the internet use.

Moreover, Google will transmit this information to a third party when indicated, as far as this is legally mandatory or as far as a third party is processing this data on behalf of Google. Google will in no case connect your IP address with other data of Google. You can avoid the installation of cookies by adjusting the according settings of your browser software; however we would like to point out that in this case you might not be able to use all functions of this web site to the full extent. By using this web site you agree that Google will process the data collected about you in the manner described before and for the purpose named before.

Newsletter sending

GLS is entitled to send newsletters to their clients’ email address, who have previously granted their consent to it, valid until withdrawal. The newsletter database contains the client’s name, e-mail address and the date of approval and revocation, if applicable. Client may at any time revoke consent by clicking on the link in the newsletter, sending an e-mail to or visiting the website of the used GLS client-application. The newsletter database is exclusively used for sending newsletters by GLS.

Status as of: January 26th 2017