GLS Compliance

GLS Group Environmental Standard

Guideline for the minimisation of environmental impacts by GLS Group

Guide download

Code of Business Standards

The trust GLS receives from customers, employees, business partners and the public is a top priority for the GLS Group.

To further strengthen this trust, the GLS Group has assigned itself a Code of Business Standards that establishes the fundamental values and standards of behaviour of the company in binding form for all employees.

The GLS Code of Business Standards forms the basis of all business decisions and regulates responsible interaction with all stakeholders.

Code of Business Standards download

German Supply Chain

German Supply Chain Due Diligence Act (LkSG)

On 01.01.2023, the German Supply Chain Due Diligence Act (LkSG) came into force. As a subsidiary of GLS Verwaltungs- und Service GmbH, we accept your reports of human rights and environmental risks or violations in the supply chain based on this legal regulation through our dedicated ombudsman system. For more information on the LkSG and the complaint procedure, please click on the link below.


Supplier Code of Conduct

GLS expects its suppliers to respect the standards laid out in this Supplier Code of Conduct, implement them using appropriate measures and adhere to them in their business activities.

Supplier Code of Conduct download

Whistleblowing System

GLS Hungary operates a whistleblowing system to fulfil its obligations under Act XXV of 2023 on Complaints, Public Interest Reports and Rules for Reporting Abuse (the Complaints Act). The whistleblowing system allows employees, business partners andother stakeholders of GLS Hungary to report unlawful or suspected unlawful acts oromissions, or information about them.

You can contact the internal whistleblower scheme through:

- EQS Integrity Line

- our ombudsman, Dr. Rainer Buchert

Reports can be made in the following manner:

- verbally, by telephone or by voice mail;

- in writing, by letter sent to a postal address, or by electronic mail in the form of an email message, and by filling in the "Contact Form" provided.

The notifier is also entitled to make the notification anonymously, without providing any personal data. However, the examination may be cancelled if it is not possible to establish the right to make a notification, the person concerned or the content of the notification.

Please be aware that as a whistleblower, you will only benefit from the protection of the law if at the time of the report, you had sufficient grounds to believe that your report was true. You are not protected if you submit a report that you know to be false.

All reports are treated confidentially!

Contact details:

EQS Integrity Line

Attorney Dr Rainer Buchert
Kaiserstraße 22
60311 Frankfurt am Main
Tel: +49 69 710 33 330 or +49 6105 92 1355
Fax: +49 69 710 34 444

Supervisory authorities

You can contact the employment supervisory authority about the design of the whistleblowing system and violations of the provisions governing its operation.

You may initiate proceedings with the National Authority for Data Protection and Freedom of Information in relation to violations of the GDPR in the operation of the reporting system.

You may initiate an infringement procedure with the infringement authority exercising general infringement powers if you observe the application of an adverse measure as referred to in the Complaints Act or obstruction or attempted obstruction of the filing of a misuse report.

GLS Hungary, as Data Controller, shall process the personal data obtained in the course of the procedure in accordance with the provisions of the GDPR(1) and the Privacy Act(2), as provided for in the Complaints Act.

(1) The General Data Protection Regulation (Regulation (EU) 2016/679, abbreviated GDPR) is a European Union regulation on information privacy in the European Union (EU) and the European Economic Area (EEA)

(2) Act CXII of 2011 on Informational Self-Determination and Freedom of Information ("Privacy Act")

Contact form for informants