WARNING!
It has come to the attention of our company that unknown scammers are once again misusing the GLS name in new ways.
Typically, advertisers on the Facebook community portal Marketplace are contacted by scammers via private message to buy the advertised product and, if it is still available, they send a GLS courier to pick it up, for this they ask for your name, address and email address. They then send an obviously fake invoice to the contact details provided, and refer to this as a request for payment of a parcel insurance premium (up to tens of thousands of forints) from a company called GLS Express, which has nothing to do with GLS Group or GLS Hungary.
Another method is to successfully contact the seller and say that they will pay for the advertised product and the cost of delivery. They will then ask you to wait 5-10 minutes and send you a link to a fake GLS site where you will be asked to confirm that the courier has delivered the product and that the money has been transferred to the advertiser's account by providing your personal details. The scammers' messages often contain obvious spelling or grammatical errors. These mistakes are sometimes the result of a careless translation from a foreign language and usually include easily recognisable spelling errors.
They also try to scam unsuspecting victims by e-mail. They often send an email in GLS's name (usually using elements of GLS's former image, such as an old logo) referring to a payment order for an order worth hundreds of euros and asking the recipient to click on a fake link to confirm the order and delivery details - thereby extracting data from them.
Please note that no payment of a compulsory parcel insurance fee is required to use our services, since the payment of the delivery fee automatically provides coverage for all parcels up to the net purchase value of the goods, but up to a maximum of HUF 50,000.
If you receive a message similar to the one above, please be careful and alert; we recommend that you ignore the message and delete it. If possible, please report the case to the operator of the Facebook portal and to the Consumer Protection Authority, and please also forward to our Company any information and data available in connection with the misuse.
The next common abuse is a certain Pallet Electronics sale, where you can get a pallet of electronics for 699 HUF. Please be aware that GLS does not sell undelivered parcels, and the competition on social media is not affiliated with GLS. Promotions initiated by GLS Hungary are also shared on our official Facebook page, so it is always worth checking to see if the promotion is available on our platform.
We will take and initiate all available measures to prevent fraud and cooperate with the competent authorities in identifying such events.
GLS Hungary dissents from and condemns all activities that harm customers.
