Organize all the steps online, including payment and label printing.

Measure the parcel
Step 2

Measure the dimensions of the parcel - length, width, height.

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Select the amount of cash on delivery
Step 3

If you wish, you can set the amount of cash on delivery to be collected when delivering the parcel.

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Label printing service
Step 4

For customers who do not have the ability to print a label, GLS offers to do it on their behalf

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Completion and payment
Step 5

Pay online with your credit card or online banking.

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Not at home? No problem. You can send your parcel from nearby Parcel Shop.

Parcel Shop partners usually have extended business hours, secured parking spaces and are easily accessible.

Find Parcel Shop location

Price list of services for domestic and international delivery

from 01.08.2022. for ParcelShop partners and www.paket.hr

Price depends on the dimensions of the parcel.
How to find out the size? Very simple: add up the longest and shortest sides.

Additional services and fees Zones and transit times

Domestic parcel delivery

Parcel sizeThe longest + shortest sideTransport price [HRK / EUR]
XSmax. 35 cm39,00 / 5,18
Smax. 50 cm49,00 / 6,50
Mmax. 65 cm59,00 / 7,83
Lmax. 80 cm69,00 / 9,16
XLmax. dimension79,00 / 10,49

Prices in euros are expressed at the exchange rate 1 € = 7,53450 kn

All prices include VAT. See the price list of additional services and fees,

GLS Croatia transports parcels with a maximum weight of up to 40 kg and a maximum circular volume of up to 300 cm (max. 3m = 2x height + 2x width + 1x length)

The price for a parcel depends on the size of the parcel. Calculate the parcel size by summing the longest and shortest side.

Parcel delivery abroad

Parcel dimensionThe longest + shortest side1st zone (HRK / EUR)2nd zone (HRK / EUR)3rd zone (HRK / EUR)4th zone (HRK / EUR)5th zone (HRK / EUR)
XSmax. 35 cm129,00 / 17,12139,00 / 18,45219,00 / 29,07239,00 / 31,72309,00 / 41,01
Smax. 50 cm139,00 / 18,45149,00 / 19,78239,00 / 31,72299,00 / 39,68359,00 / 47,65
Mmax. 65 cm149,00 / 19,78159,00 / 21,10249,00 / 33,05329,00 / 43,67429,00 / 56,94
Lmax. 80 cm169,00 / 22,43189,00 / 25,08269,00 / 35,70489,00 / 64,90629,00 / 83,48
XLmax. dimension199,00 / 26,41229,00 / 30,39319,00 / 42,34719,00 / 95,43929,00 / 123,30

Prices in euros are expressed at the exchange rate 1 € = 7,53450 kn.

All prices include VAT

GLS Croatia transports parcels with a maximum weight of up to 40 kg and a maximum circular volume of up to 300 cm (max. 3m = 2x height + 2x width + 1x length)

The price for a parcel depends on the size of the parcel. Calculate the parcel size by summing the longest and shortest side.

ZoneTransit times [working days]
1st zoneSlovenia, Hungary (1-2), Slovakia, Austria, Czech Republic (3-4)
2nd zonePoland, Germany (3-4), Belgium, Netherlands, Luxembourg (4-5)
3d zoneRomania (3-4), Italy (3-5), Bulgaria, Denmark, Ireland (5-6)
4th zoneLithuania, Latvia, Estonia (4-5), Sweden (4-6), Greece, Finland (6-7), France (5-6)
5th zoneSpain, Portugal, Malta, Cyprus – European part (5-6)

The data in the table is for informations only. GLS Croatia takes over export parcels only for the listed countries.

Please note:

Considering the current situation in Europe and regulations regarding social distance during the COVID-19 pandemic, GLS Group countries have made a decision about reduction of maximum weight in international transport to 31,5kg. Please adjust your parcel weight towards European destinations accordingly. In case that parcel overcomes specified weight, please repack it to suitable weight.

Any parcels above specified weight that arrive at our central HUB will be returned to sender address.

Additional services and fees

Name of service / feeFee [HRK / EUR]Availability
Flexible deliveryfree of chargeDomestic traffic and abroad
Cash on delivery (COD)8,00 / 1,06Domestic traffic
Delivery for the 2nd delivery zone in domestic transport50,00 / 6,64Domestic traffic
Address label printing service for users of the www.paket.hr 3,00 / 0,40Domestic traffic and abroad

All prices include VAT.

More details about services/ fees:

Flex Delivery Service
Ordering parcels

The service contains an SMS and / or e-mail notification to the recipient about the time of delivery of the parcel, delivery address and any amount of cash on delivery. Another e-mail or SMS message arrives in the morning on the day of delivery and contains a 3-hour delivery time interval. In the event of a failed delivery attempt, the recipient receives a notification and can choose one of the following options:

  • delivery to a new address
  • delivery at another time
  • personal collection at GLS regional hubs
  • giving consent for the parcel to be left at the agreed location
  • delivery to ParcelShop
  • parcel refusal

For parcels in international traffic in the prices of services is included only to notify emails.

Cash on delivery (COD)

The calculation and transfer of cash on delivery is done at least twice a week, to the sender's account specified when creating a parcel label on www.paket.hr or on a special form when handing over the parcel in the ParcelShop store.

GLS takes covers the costs of transfer within Croatia. Surcharge for the service is also calculated in case of unsuccessful delivery. The service can only be used in domestic transport.

* Any cash handling service offered to the sender of a cash-on-delivery package is offered on the basis of and provided that GLS Croatia will only act as an intermediary for the sender's cash collection. GLS Croatia does not have the authority to bind the sender or create a contract with the recipient of the parcel on behalf of the sender. The sender will perform the obligations arising from the prevention of money laundering, which are based on applicable laws and / or regulations.

Delivery for the 2nd delivery zone in domestic transport

Parcels outside the delivery area in domestic distribution (islands not included in the delivery timetable for the islands of GLS Croatia) GLS Croatia delivers through a contractual partner. These parcels are not subject to the limits of mass and dimensions of GLS Croatia, additional services, as well as services with a time guarantee. Transport fee for these parcels is charged per parcel.

Restrictions related to parcel outside the delivery area are:

  • maximum weight: 10kg
  • maximum length: 1.5
  • maximum circular volume: 3m
  • transit time: 48 - 168h
  • activation of an additional service for these parcels is not possible
* GLS couriers deliver to following islands: Krk, Cres, Lošinj, Rab, Murter, Korčula, Vir, Pag, Hvar, Brač, Vis, Pašman and Ugljan with our own vehicles.

List of ZIP codes for National zone 2

Address label printing service

For customers who do not have the ability to print a label, GLS offers to do it on their behalf.

The service can be contacted exclusively through the website www.paket.hr

Adequate inner packaging is crucial for preventing damage

Packaging tips

Quality and adequate packaging in relation to the type of transport is crucial when it comes to preventing damage. Matching packaging to the size and weight of items is the first step to cheaper and more efficient delivery of packages quickly.

GLS courier on parcel delivery

Press kit

Here you will find detailed information about GLS related to core values, launched initiatives, why our focus is on quality and all about our delivery products and services.

Become a ParcelSHOP Partner

Become a ParcelShop partner

Become a GLS ParcelShop partner and offer high quality parcel delivery services as part of your business. With GLS, you can expand your customer base and provide an additional source of revenue.