GLS delivers parcels quickly and reliably to a ParcelShop. You then have ten working days in which to collect it.
Service for recipients
GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.
What you can do online as a recipient
Check your parcel's current delivery status.
Find nearest GLS ParcelShop
Quickly find a ParcelShop close by.
Signature release authorisation
Allow us to deliver your parcel – even when you’re not at home.
Redirect your parcel after an unsuccessful delivery attempt.
Inform us if something was not in order – we will respond to your e-mail.
Contact for recipients
You are always welcome to contact GLS.
Our Customer Service is ready to help you by phone. Monday to Friday, 8.30 a.m. to 8 p.m.
Alternatively send us an e-mail. We will answer your questions quickly and reliably.