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Governance
At GLS*, we are committed to doing the right thing and strive to apply the highest standards in every aspect of our operations, ensuring ethical practices and responsible growth on both the local and global level. Transparency, accountability and legal compliance ensure that the trust placed in us is protected and upheld with the utmost integrity.
This page offers insights into our policies, ratings, and further key documents that reflect our dedication to responsible business practices.
Ratings & Certifications
In our dedication to advancing ESG initiatives, we actively engage in external certifications and ratings. We seek verification, external confirmation, and appreciate external feedback. This approach not only reinforces our commitment but also offers valuable insights from independent experts. Their assessments boost transparency and provide critical feedback, guiding us in the effective implementation of our ESG strategy.
Business Standards & Codes
As an internationally operating parcel service provider GLS stands for fair competition, integrity and responsibility.
Whistleblowing
GLS Group has introduced an informant/ombudsman system to enable employees, business partners and third parties to report criminal acts and similar serious offences on a confidential basis.
*Unless specifically mentioned, GLS refers to all affiliated companies of GLS B.V., operating under the GLS trademark.
**Except General Logistics Systems Italy S.p.A. which is certified by a local certification body
Leader in parcel logistics operating throughout Europe, the GLS Group is fully aware of its responsibilities vis-à-vis the environment and society.
GLS understands sustainability as a whole, taking an interest in with ecological and social aspects, but also economic aspects of social responsibility. Its objective is to guarantee its customers a logistics service of optimal quality and to ensure to its collaborators a stable position within a solid company. Both go hand in hand for GLS.
Through this service, GLS also contributes to the mobility of goods and reliable deliveries, which are the backbone of the economy.
For future generations, the company intends to achieve sustainable economic success in connection with protecting the environment.
EcoVadis Certification
EcoVadis Bronze Medal
GLS Group received the EcoVadis Bronze Medal * in 2025 with 70 points, ranking in the top 16% of companies assessed globally.
*This certification is renewed annually, evaluates sustainability across Environment, Procurement, Ethics and Labor & Human Rights.
ISO & GDP certification
Certified quality and sustainability throughout Europe
GLS guarantees, controls and improves its quality and sustainability with a pan-European quality and environmental management system. It is certified according to DIN ISO 9001: 2015 and 14001: 2015 by DQS, one of the largest and highly respected international suppliers of certifications for management systems With its quality management system,
GLS meets high, internationally recognized standards. The comprehensive quality assurance from GLS includes precisely defined work processes, quality guidelines with control routines and regular audits. The most important quality figures are continuously monitored and adjusted.
GLS is an environmentally aware company and actively implements various sustainability projects in all its national subsidiaries. These have obtained ISO 14001 certification for their environmental management systems. Manufacturers and service providers consider this internationally accepted standard to be one of the most important with regard to environmental management.
GLS also received Good Certification Practice (GDP) certification in Belgium, Denmark, Germany, France, Ireland and Luxembourg. The GDP directive is mandatory throughout the EU for the wholesale distribution of medicines. GLS now meets the strict safety and hygiene requirements for the non-refrigerated transport of medicines for human use in six countries.