Contact our Customer service

Customer satisfaction is extremely important to us. We know that Users want to have up-to-date and accurate information about the services we offer, i.e. the status of their execution, which is why we have a professional and service customer service in our headquarters, which works every working day from 8 am to 4 pm.

In the Customer Service, you can:• get information about the current status of the Parcel (IOD) according to the unique Parcel Number,• receive a delivery confirmation (POD) - at the request of the Sender;• get advice on the optimal way of packing the Parcel;• report problems or difficulties in performing services.

Customer service contacts are:

phone : 011 441 2711 and 011 696 3748

e-mail address:

The phone number for customs shipments is: +381 11 441 27 41

The email for customs shipments is: