The wrong size, colour or fit? There are several reasons to return a parcel to the sender.
Many senders have made returning a parcel very easy by using the ShopReturnService. This means that there is already a return label in the sent parcel so that it can be returned if necessary. However, the return label can also be sent later by e-mail if indicated by the sender. If the recipient has no printer available, the parcel can also be manually provided with the return address with a special GLS return code.
Just return the parcel to any GLS ParcelShop and GLS will take care of the rest!
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Returns without return label
Even without a return label, a parcel can be returned via a GLS ParcelShop but then the rates of the ParcelShop apply. In that case, it is important that the return receipt is kept.