Questions & answers

When will my parcel arrive? GLS answers frequently asked questions from recipients about parcel delivery.

Read more

Request a proposal

Whether you need general advice or have a specific question, GLS is there for you. Call us or send a message.

Request

Limited GLS deliveries

Due to carnival celebrations GLS deliveries will be limited on 27 and 28 February in the provinces of Brabant and Limburg.

More information
GLS – Europe’s high quality parcel service

General Logistics Systems offers pan-European parcel and freight logistics, express delivery service and logistics solutions. Founded in 1999, with strong roots in the national markets, GLS is a leading parcel service in Europe. GLS parcels reach their destination securely and reliably.

Via own subsidiaries and partner companies GLS provides reliable delivery services in 41 European countries. In many countries it also offers express delivery service and value-added logistics services.

“Quality leader in European parcel logistics” is the guiding principle of GLS. Quality for the parcel service means: high reliability and delivery performance, extremely low damage and loss ratios, and short delivery times. The national delivery time in most countries is less than 24 hours. International delivery times are between 24 to 96 hours; European business centres are generally serviced within 48 hours.

The parcel service GLS has a strong, road-based European parcel network with dense national networks. Precisely-coordinated long-distance transports link distribution centres, while modern logistics technology enables rapid and reliable consignment sorting.

The parcel service works with standardised processes. The key element is the harmonised IT system of GLS, which allows all GLS companies to easily exchange information.

Security is also enhanced by the use of state-of-the-art technology. Alarm systems and digital video surveillance systems are installed in all the major hubs and depots of the parcel service to monitor and record all the parcels. Each parcel is marked with an individual number that is recorded electronically at every important interface. The scanned data is used for the IT-based processing and monitoring of the over 400 million parcels delivered annually. Senders can see at any time where a GLS parcel is located.

The parcel service GLS has a uniform, pan-European basic parcel product for national and international delivery service that can be supplemented with country-specific logistics services.