This is how you recognise phishing emails:
In this form of Internet fraud, scammers pretend to be institutions, banks or companies. They send fake e-mails or text messages on behalf of GLS, for example, in which they are after (payment) data. They also often refer to a social media channel or another 'unknown' website. Do you receive an e-mail of which you doubt that it was actually sent by GLS? Then pay close attention to these aspects:
- A phishing e-mail is often sent from a gmail or Yahoo! account. E-mails sent by GLS always end in @gls-netherlands.com or @gls.nl;
- GLS only uses the websites:
- GLS will never ask a recipient of a parcel to pay insurance costs;
- Is there a payment involved, for example import duties for parcels to countries outside the EU? Then this is always paid directly to GLS and never converted into credits or balances;
- Fake mails often contain language and spelling mistakes and the logo is sometimes blurred;
- GLS never asks for personal data.
I am (possibly) a victim of phishing, what should I do?
Have you opened an e-mail, presumably from GLS that you do not entirely trust, and have responded to it? If so, report it to the police as soon as possible. On the website of fraudehelpdesk you can read more about different types of (internet) fraud. You can also report fraud there and ask which organisation you can best turn to if you are the victim of a scam.