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With the expansion of e-commerce and online shopping, the number of frauds and scams has also risen sharply.

GLS Hungary is aware that, due to the positive social perception of its activity, fraudsters are using its name on websites as well as in e-mails and text messages in order to deceive and mislead online customers.

By taking a few basic safety precautions, you can avoid becoming a victim of fraud.

Always order from reliable online stores whose trustworthiness is verified by consumer reviews.

When shopping online, choose the payment-on-delivery payment option if possible.

If you have any concerns about the authenticity of information originating from GLS Hungary, or if you are not sure a parcel you ordered will be delivered, please contact our customer service.

GLS Hungary will initiate and take all possible steps to prevent frauds and cooperates with competent authorities closely in their detection. We make every effort to provide up-to-date information to our clients regarding these incidents.

If you think you have become a victim of online fraud, please forward all information and data available to us so that our department responsible for these matters can commence the investigation of the case and can take the necessary additional measures.

We recommend that you report the incident to the Hungarian Authority for Consumer Protection and also file a report with the competent police authority.