Service for recipients

Service for recipients

GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time and get information about the estimated arrival of the shipment.

Information for recipients

  • Shipment tracking

    Check your parcel's current delivery status.

  • Parcel delivery

    Find out about the details of the parcel delivery process.

  • Complaints

    Inform us if something was not in order – we will sort it out.

Contact for recipients

Contact GLS

GLS has a special hotline for parcel recipients.

The customer service is there for you from Monday to Friday, 07.00 to 18.00.

+385 1 204 2672

Alternatively send us an e-mail. We will answer your questions quickly and reliably.