GLS delivers to your door. If nobody is present, GLS delivers to a neighbour or undertakes a second delivery attempt.
Service for recipients
GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time and get information about the estimated arrival of the shipment.
Information for recipients
Contact for recipients
GLS has a special hotline for parcel recipients.
The customer service is there for you from Monday to Friday, 07.00 to 18.00.
+385 1 204 2672
Alternatively send us an e-mail. We will answer your questions quickly and reliably.