Complaints

The rate of deliveries damaged or lost by GLS is constantly at a very low level, as GLS puts a high price on reliability.

Customer support representative 2
 

We're listening

You can make a complaint online by using the contact form or via e-mail at: info@gls-romania.ro, or you can contact us by phone at: 0269501900.

Please provide the shipping number so that we can handle your complaint as soon as possible.

Claims for compensation

If your shipment has been damaged or lost, please send us a claim: