If you are unhappy with any aspect of our service, please let us know. The damage and loss ratio of GLS is consistently at a very low level, because GLS sets great store by reliability. If you nevertheless are not satisfied with our service, please let us know,This will also help us to further improve our service quality. You can complain online using the contact form. Alternatively, you can call our hotline.
To ensure your complaint is handled quickly, please tell us the parcel number, so we can take care of your complaint as quickly as possible.