Service for recipients
GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.
What you can do online as a recipient
Contact for recipients
GLS has a special hotline for customers and parcel recipients. The customer service is there for you from Monday to Friday, 07.00 to 20.00.
+36 1 802 0265 *
* Fixed phone line. You pay according to the tariff of your phone provider.
Alternatively send an e-mail to us. We will answer your questions quickly and reliably.
Delivery by GLS
GLS delivers to your door. If nobody is at home the delivery driver alternatively hands the parcel to a neighbour.
Once GLS has delivered a parcel to a ParcelShop or ParcelLocker, it is available for collection for 5 working days.
Informed early and able to influence delivery as desired – with GLS parcels, it is as simple and convenient as that.