ParcelShops useful information

Packaging, parcel label, size and weight

Women at home looking for a close parcel

Packaging guideline

Goods must be packed well so that they arrive intact. Sturdy cardboard, inner padding and strong tape all offer good protection. The right packaging helps to safeguard the contents of your parcels during automatic sorting and transportation.

All that is then needed is the correct address on the dispatch label and the parcel is ready to send.

Packing should suit the type, weight and robustness of the item being sent.

Outer packing

Goods packed in cardboard boxes made of high-quality, moisture-resistant, double-wall cardboard are generally well protected. Corner, surface and edge protection are especially important. New boxes are best; used boxes are only suitable for resistant goods. The heavier the contents, the more stable the outer packing needs to be.

Internal padding

Any empty spaces inside a box should be filled with padding. Goods should not be allowed to move around. The padding material used should be compatible with the goods being sent; precise-fit polystyrene moulds should be used for heavy and sensitive goods. No direct contact should be possible between goods and the outer packing.


The parcel should be wrapped with adhesive tape and well-sealed on all sides. The heavier or larger the parcel, the stronger the adhesive tape needs to be. Robust sealing is essential for secure transport.

Attaching the parcel label

The label should be attached to the largest side of the parcel. Old stickers or router labels should be removed. Parcels should not be bundled together but instead sent individually. Each parcel should have its own label.

The parcel labels used to identify the parcels are provided in the GLS ParcelShops. Each parcel label displays a unique identification number, which can be used to track the goods after sending. Always stick the parcel label to the largest surface of the parcel. Remove all old addresses before sending, leaving only the valid address.

Important information on the parcel label

The recipient’s name and precise address, with postal code, and where possible the mobile phone number of the recipient and the sender.

Several parcels to the same address

Please do not glue or strap several boxes together, because they could fall apart, in which case only the parcel identified with a label will reach its destination.

For deliveries within Hungary parcels up a weight of 40 kg can be handled safely. In the case of export deliveries, the maximum weight is 40 kg.

With the help of the online rate calculator, customers can find out easily the size of the parcel they can dispatch and the delivery price.

These rates apply to parcels dispatched through GLS ParcelShops.

The combined length and circumference of the parcel may not exceed 3 metres. Girth = 2x height + 2x width + 1x length.

Goods with a maximum length of 2 metres may be sent.

Length: min. 10 cm – max. 200 cm
Height: min. 15 cm – max. 60 cm
Width: min. 5 cm – max. 80 cm

We will not accept parcels for shipment if the goods could be damaged, or if they endanger the safe handling of other parcels.

These include goods that are packaged unsatisfactorily and/or in a manner unsuitable for trade, the goods specified in the General Business Conditions, especially goods of special value such as money, precious metals, artworks and securities, temperature-controlled goods, firearms, goods sent to PO box addresses, livestock and plants, personal effects, products subject to excise tax, dangerous goods as classified under the ADR, and goods covered by the ATA Carnet system. The detailed list can be found in our Terms and conditions.

Goods submitted for sending at GLS ParcelShops are insured upon payment of the shipment fee, on the basis of general damage liability, for up to HUF 50,000 but no more than the procurement value of the goods.