Shipping tips

Ensure safe arrival

Goods must be packed well so that they arrive intact. The right packaging helps to safeguard the contents of your parcels during automatic sorting and transportation.

Secure outer packing

Goods packed in cardboard boxes made of high-quality, moisture-resistant, double-wall cardboard are generally well protected. Corner, surface and edge protection are especially important. New boxes are best; used boxes are only suitable for resistant goods. The heavier the contents, the more stable the outer packing needs to be.

Protective internal padding

Any empty spaces inside a box should be filled with padding. Goods should not be allowed to move around. The padding material used should be compatible with the goods being sent; precise-fit polystyrene moulds should be used for heavy and sensitive goods. No direct contact should be possible between goods and the outer packing.


The parcel should be wrapped with adhesive tape and well-sealed on all sides. The heavier or larger the parcel, the stronger the adhesive tape needs to be. Robust sealing is essential for secure transport.

Attaching the parcel label

The label should be attached to the largest side of the parcel. Old stickers or router labels should be removed. Parcels should not be bundled together but instead sent individually. Each parcel should have its own label.

Correct address

The parcel is ready to send when the correct address is put on the dispatch label.

More about packaging and parcel shipment

Packing material provides the best protection when it is suited to the item weight and type. Choosing the right material is therefore crucial. In order to be able to offer high quality services at a fair price, GLS consolidates parcels for transportation. During transshipment, automatic conveyor systems are used for sorting. Good packaging is able to absorb knocks and vibrations, ensuring that parcels reach their destination safe and sound.

But it’s not just the packing material that counts. The transport conditions too need to be taken into account. Bundled parcels can be loosened by vibrations during transport. For this reason, parcels should always be sent separately in accordance with the shipping terms.