Flexible delivery: GLS informs recipients early about the delivery of goods and offers a variety of delivery options to choose from.
Recipients receive an e-mail containing information about the upcoming delivery of GLS parcels – including an estimated time frame for the delivery.
This way, recipients can make arrangements to take the delivery of the goods early. Alternatively and if desired they can choose from a variety of delivery options online: for example, a new date for the delivery, a different address or redirect the parcel to a GLS ParcelShop.
Receiving parcels becomes flexible, making the shipment of goods to private households less complicated. The number of enquiries and complaints to the sender decreases, customers satisfaction on the other hand increases.
Benefits for senders
Free of extra charge
Optimised B2C shipment
Increased customer satisfaction
Less effort in customer service
Benefits for recipients
Information about delivery estimated delivery time frame is announced
Delivery options easily selectable and free of charge
Receiving parcels is easy and flexible
No registration required
Cross-border parcel shipment from Finland to Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, France, Germany, Great Britain, Greece, Hungary, Italy, Luxembourg, the Netherlands, Poland, Romania, Slovakia, Slovenia, Spain and the United Kingdom.