About us

GLS Group (General Logistics Systems B.V.) is a leading international logistics provider headquartered in Amsterdam, The Netherlands. Founded in 1999, GLS is a subsidiary of International Distributions Services plc (formerly Royal Mail Group), and has grown to become one of the most reliable and high-quality parcel service networks in Europe and North America.

At GLS Group, we deliver more than parcels; we deliver the hopes, dreams and ambitions of businesses and consumers across 40 countries. Our high-quality parcel services connect local entrepreneurs with global enterprises, bridging distances and opening new opportunities for our customers. By thinking in opportunities and turning ideas into action, GLS has expanded from its European roots to a global network dedicated to digital transformation and long-term growth.

We care about our effect on the world around us and are committed to establishing carbon reduction targets in line with the Science Based Targets initiative . This commitment is part of our long-term environmental program, Climate Protect , in which we continually implement strategies that minimise emissions and enhance energy and resource efficiency across our operations.

GLS provides comprehensive B2B, B2C, and C2C delivery solutions, offering parcel, logistics, and express services tailored to meet the evolving needs of customers—from small businesses to large enterprises. We prioritize reliability, transparency, and customer satisfaction in every shipment.
Explore our services and see how we can help you achieve your goals today.

What we stand for

We are committed to enabling sustainable growth for our customers by delivering exceptional logistics solutions.
Our mission is to bridge distances and open new markets, empowering local businesses with global reach through innovative and efficient parcel delivery.
Our values guide us in everything we do and are the core beliefs that shape our culture.

  • We put people first

    We put people first

    People are our priority. We listen and invest in what matters to our customers, partners and colleagues.
  • We think in opportunities

    We think in opportunities

    Positive change starts with a bold and open mindset. We stay curious, optimistic and embrace challenges.
  • We turn ideas into action

    We turn ideas into action

    When we see a good idea, we get to work. Test, measure, tune. Repeat.
  • We care

    We care

    We’re conscious and considerate — to parcels, people, and the planet.
  • We take ownership

    We take ownership

    We deliver on our promises, take responsibility for our actions and only settle once we get the right result.
  • We're in it together

    We're in it together

    Growth comes from collaboration, so we invite different perspectives. Because success tastes better when shared.

History

Previous timeline step
  1. 2024

    New hubs

    Opened new hubs in Madrid and Paris, and introduced GLS’ new Vision, Mission and Values (VMV).

  2. 2023

    New distribution center in Serbia

    Opened a new distribution center in Serbia, and also opened our first fulfillment centre in Bochum, Germany.

  3. 2022

    This is Not a Parcel

    Launched our first-ever marketing campaign, "This is Not a Parcel."

  4. 2021

    New look and feel

    Brand refresh.

  5. 2016-2020

    USA

    Geographic expansion into North America, along with further investments in network infrastructure.

  6. 2008-2015

    ThinkGreen

    Launch of GLS' first environmental program, ThinkGreen, alongside continuous network expansion and the introduction of 2C services.

  7. 2002

    The GLS brand was launched

    The GLS brand was launched.

  8. 1999-2002

    GLS network

    The GLS network was established through acquisitions and the founding of companies across numerous countries.

  9. 1999

    GLS was born

    Royal Mail Group acquired German Parcel, and General Logistics Systems (GLS) was founded.

  10. 1989

    German Parcel

    Twenty-five freight forwarders came together to found German Parcel.

Next timeline step

GLS Group at a glance

Revenue

In fiscal year 2024-25 GLS Group achieved a total revenue of 5.9 billion Euros.

Parcel volume

In fiscal year 2024-25 GLS Group transported 926 million parcels.

Customers

About 250,000 customers trust GLS.

Countries

Through own subsidiaries and partners GLS Group covers more than 50 countries.

Locations

GLS Group operates more than 120 national and regional hubs as well as over 1,600 depots and agencies.

Vehicles

More than 36,700 walkers, light vehicles and vans, and more than 6,400 trucks are on the road for GLS.

Employees

About 23,000 employees work daily to ensure smooth parcel deliveries for GLS customers.

Parcel Shops & Lockers

GLS' out-of-home network includes more than 73,000 Parcel Shops and 23,000 Parcel Lockers.

Full Year 2024-25 Half Year 2024-25 Full Year 2023-24 Half Year 2022-23

Financial results

Dive into the heartbeat of our business performance and discover the financials that drive our journey.

GLS Group Full Year Results 2024-25

Our Full Year Results for 2024-25 are published on our parent company IDS' webpage.

Go to IDS to access our financial results

Financial results

Dive into the heartbeat of our business performance and discover the financials that drive our journey.

GLS Group Half Year Results 2024-25

Our Half Year Results for 2024-25 are published on our parent company IDS' webpage.

Go to IDS to access our financial results

Financial results

Dive into the heartbeat of our business performance and discover the financials that drive our journey.

GLS Group Full Year Results 2023-24

Our Full Year Results for 2023-24 are published on our parent company IDS' webpage.

Go to IDS to access our financial results

Our financial results

Dive into the heartbeat of our business performance and discover the financials that drive our journey.

Read more
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Read more

Financial results

Dive into the heartbeat of our business performance and discover the financials that drive our journey.

GLS Group Full Year Results 2024-25

Our Full Year Results for 2024-25 are published on our parent company IDS' webpage.

Go to IDS to access our financial results

Financial results

Dive into the heartbeat of our business performance and discover the financials that drive our journey.

GLS Group Half Year Results 2024-25

Our Half Year Results for 2024-25 are published on our parent company IDS' webpage.

Go to IDS to access our financial results

Financial results

Dive into the heartbeat of our business performance and discover the financials that drive our journey.

GLS Group Full Year Results 2023-24

Our Full Year Results for 2023-24 are published on our parent company IDS' webpage.

Go to IDS to access our financial results

Our financial results

Dive into the heartbeat of our business performance and discover the financials that drive our journey.

Read more
Read more
Read more
Read more

GLS countries at a glance

Choose a GLS country to find the most important facts
Austria Italy
Belgium and Luxembourg Netherlands
Canada Poland
Croatia Portugal
Czech Republic Romania
Denmark Serbia
France Slovakia
Germany Slovenia
Hungary Spain
Ireland United States

GLS Austria

  • around 5,500 Customers
  • 2 Hubs & 11 Depots
  • over 670 Parcel Lockers
  • around 940 Parcel Shops
  • over 920 Vehicles

GLS Belgium

  • over 8,700 Customers
  • 2 Hubs & 11 Depots
  • over 340 Parcel Lockers
  • over 1,000 Parcel Shops
  • around 1,000 Vehicles

GLS Canada

  • over 39,200 Customers
  • 11 Hubs
  • 54 Depots
  • about 850 Vehicles

GLS Croatia

  • over 3,400 Customers
  • 1 Hubs & 36 Depots
  • over 700 Parcel Lockers
  • over 300 Parcel Shops
  • about 790 Vehicles

GLS Czech Republic

  • over 11,000 Customers
  • 1 Hubs & 30 Depots
  • over 1,600 Parcel Lockers
  • around 1,650 Parcel Shops
  • over 900 Vehicles

GLS Denmark

  • over 8,750 Customers
  • 2 Hubs
  • 8 Depots
  • over 1,730 Parcel Shops
  • over 1,290 Vehicles

GLS France

  • around 6,200 Customers
  • 10 Hubs
  • 90 Depots
  • over 8,500 Parcel Shops & around 540 Parcel Lockers
  • over 4,200 Vehicles

GLS Germany

  • over 31,000 Customers
  • 6 Hubs
  • 69 Depots
  • over 8,980 Parcel Shops & over 200 Parcel Lockers
  • over 7,870 Vehicles

GLS Hungary

  • over 10,000 Customers
  • 1 Hub & 91 Depots
  • over 2,100 Parcel Lockers
  • around 1,020 Parcel Shops
  • over 2,300 Vehicles

GLS Ireland

  • about 900 Customers
  • 1 Hub & 3 Depots
  • 2 Agencies
  • over 160 Parcel Shops
  • over 200 Vehicles

GLS Italy

  • over 73,400 Customers
  • 18 Hubs
  • 71 Depots
  • over 8,650 Parcel Shops
  • over 8,760 Vehicles

GLS Netherlands

  • over 4,880 Customers
  • 1 Hub
  • 13 Depots
  • around 670 Parcel Shops & over 1090 Parcel Lockers
  • over 920 Vehicles

GLS Poland

  • over 13,400 Customers
  • 8 Hubs
  • 43 Depots
  • over 7,380 Parcel Shops
  • over 2,690 Vehicles

GLS Portugal

  • over 900 Customers
  • 5 Hubs & 3 Depots
  • over 60 Agencies
  • over 1,000 Parcel Shops
  • over 680 Vehicles

GLS Romania

  • around 4,140 Customers
  • 1 Hub & 58 Depots
  • over 1,570 Parcel Shops
  • over 930 Parcel Lockers
  • over 1,300 Vehicles

GLS Serbia

  • over 230 Customers
  • 1 Hub
  • 6 Depots
  • about 90 Vehicles

GLS Slovakia

  • about 5,820 Customers
  • 2 Hubs & 30 Depots
  • about 920 Parcel Lockers
  • about 430 Parcel Shops
  • over 800 Vehicles

GLS Slovenia

  • about 6,540 Customers
  • 1 Hub & 24 Depots
  • about 610 Parcel Lockers
  • about 615 Parcel Shops
  • about 380 Vehicles

GLS Spain

  • over 3,000 Customers
  • 12 Hubs & 25 Depots
  • around 600 Agencies
  • over 7,100 Parcel Shops & Parcel Lockers
  • more than 5,550 Vehicles & Walkers

GLS US

  • over 10,570 Customers
  • 5 Hubs
  • 22 Depots
  • over 540 Parcel Lockers
  • over 1,430 Vehicles
female shop owner smiling standing at the door
 

Our Code of Business Standards details the commitments of GLS Group to its employees, customers, business partners and the general public.

Codes of Conduct