Parcel redirection

If GLS cannot deliver your parcel to you personally, your neighbour or a nearby ParcelShop for your collection, you can choose what happens next. Parcel redirection and the fulfilment of the chosen options are free of charge.

Parcel redirection

Track ID*

Hint

You find the Track ID on your notification card.

Postal code*

Hint

Please enter the postal code of the original delivery address.

* Mandatory field

Select options - how and when

In the current coronavirus situation, personal contacts should be avoided as much as possible. Therefore please use the possibility of a contactless delivery and grant a drop-off permission for your shipment in order to protect yourself and the delivery drivers from a possible infection.

In many cases, you can issue a one-time drop off permission for your shipment even before the first delivery attempt. To do this, go to the Parcel Tracking and select "Change delivery option". This feature allows you to quickly and easily grant a one-time drop off permission for your shipment online.

Parcel redirection is not possible, if a parcel is already delivered to a GLS ParcelShop or a neighbour.

More info

Delivery options

Select a free delivery option for your parcel here.

Information about your parcel

Notification card number:

Place holder for notificationCardId

Parcel number(s):

Place holder for parcel number

Estimated delivery time:

Place holder for estimated delivery time

Place holder for additional article info

What would you like to do?

Note

The delivery takes place at the origin delivery address.

Contact data

Your phone number

Your e-mail address*

Hint

Your e-mail address is required in case of further queries.

Desired delivery day

Date*

* Mandatory field

Note

The delivery takes place at the origin delivery address.

Contact data

Your phone number

Your e-mail address*

Hint

Your e-mail address is required in case of further queries.

Deposit place*

* Mandatory field

Note

If the delivery fails at the new address, GLS may deliver the parcel to a neighbour or in a GLS ParcelShop.

Contact data

Your phone number

Your e-mail address*

Hint

Your e-mail address is required in case of further queries.

New address

Name*

Name two

Street * / number *

Postal code*/ Town*

Additional information

* Mandatory field

Please note:

After a first unsuccessful delivery attempt at the chosen consignee the parcel will be delivered at a neighbour of the consignee or at a GLS ParcelShop in the vicinity (alternative delivery), unless, with respect to the specific circumstances, there are well-founded doubts that the alternative delivery corresponds to the interests involved. Neighbour shall be defined as a person who lives or works in the same or next building. The consignee you have chosen will be notified of the alternative delivery via a notification card. In case the consignee which you have chosen granted GLS a permission to deposit the parcel, the parcel is deemed to be delivered when deposited at the place defined in the permission.

Note

Please bring your identity card or passport with you.

In case of ParcelShop delivery please note:

You can only choose ParcelShops which are not on holidays.
Tyres are not allowed to be delivered in ParcelShops.
The delivery of high-volume shipments to ParcelShops can not be guaranteed due to different storage capacities.

Contact data

Your phone number

Your e-mail address*

Hint

Your e-mail address is required in case of further queries.

Recipient*

Hint

Please enter the name of the person who will pick up the parcel. If you do not know yet who will pick up the parcel, please enter your name and authorise another person in written form later, if necessary.

Your ParcelShop

ParcelShop ID

Phone*

Fax*

Note

* Mandatory field

Note

Please remember to bring identificaton.
In case of ParcelShop delivery: To give you enough time for picking up parcel after delivery you can only choose ParcelShops which are not on holidays during the next 12 working days.

Contact data

Your phone number

Your e-mail address*

Hint

Your e-mail address is required in case of further queries.

Date*

Additional information*

Your depot

Phone*

Fax*

E-mail

* Mandatory field

Contact data

Your phone number

Your e-mail address*

Hint

Your e-mail address is required in case of further queries.

Reason for refusal*

Parcels in the shipment

Note

You may reject each parcel (shipment) individually.

Parcel number	Shipper	Postal code / town	Country

* Mandatory field

Contact data

Parcels in the shipment

Note

You may reject each parcel (shipment) individually.

Parcel number	Shipper	Postal code / town	Country

* Mandatory field

By choosing this option, the parcel will be delivered between o'clock.

Contact data

Your phone number

Your e-mail address*

Invoice address

Name*

Name two

Street * / number *

Postal code*/ Town*

Tax ID number

Payment method

Total (gross)

Total (net)

* Mandatory field

Your parcel will be probably delivered at one of these days between 8 and 13 o'clock:

Contact data

Your phone number

Your e-mail address*

* Mandatory field

Delivery options

Thank you for your message.

Parcel redirection

Review your data

Notification card number:

Place holder for notificationCardId

Parcel number(s):

Place holder for parcel number

Contact data

Your phone:

Place holder for Phone

Your mail:

Place holder for Email

General terms

I have taken notice of the Right of Revocation and the Consumer Information as well as of the Privacy policy. *

I have taken notice of the contract information as well as of the Privacy policy. *

I/We allow GLS to deposit the above mentioned parcels without notice of receipt at the deposit place specified above. With the deposit at the deposit place I/we assume the liability for the parcels.*

I agree that GLS makes the evening delivery before the revocation period ends.*

Your order

Chosen modify option:

Place holder for notificationCardId

* Mandatory field

Search

Navigation

Parcel redirection