Service for recipients
GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.
What you can do online
Contact for recipients
Whether you want general information about parcel delivery or have an enquiry regarding your parcel, our customer care team will gladly answer all your questions.
You can reach us from Monday to Friday 07.00 a.m. to 07.00 p.m.
Service number: +48 46 814 82 20*
*rates according to the prices of operator of the caller
Delivery by GLS
GLS delivers to your door. Alternatively, the driver will deliver the parcel to a ParcelShop nearby for collection.
Collection in a ParcelShop
Once a GLS driver has delivered a parcel to a ParcelShop, it is available for collection for the next nine working days.
Track parcels, find GLS ParcelShops or scan barcodes – all functions available with one free app for the smartphone.