Service for recipients

Service for recipients

GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.

What you can do online

Contact for recipients

Whether you want general information about parcel delivery or have an enquiry regarding your parcel, our customer care team will gladly answer all your questions.

You can reach us from Monday to Friday 07.00 a.m. to 07.00 p.m.

Service number: +48 46 814 82 20*

*rates according to the prices of operator of the caller

Delivery by GLS

GLS delivers to your door. Alternatively, the driver will deliver the parcel to a ParcelShop nearby for collection.

More on parcel delivery

Collection in a ParcelShop

Once a GLS driver has delivered a parcel to a ParcelShop, it is available for collection for the next nine working days.

Parcel collection


Track parcels, find GLS ParcelShops or scan barcodes – all functions available with one free app for the smartphone.

More info