As the boss, I bear the responsibility, but I am as much a part of the family as each individual driver. The cooperation is great - with the delivery drivers as well as with the colleagues at the depot. My heart is in GLS - I would do it again just the same.
Peter G., Transport partner for over 15 years
Become a transport partner
Are you interested in becoming a transport partner of GLS Germany? Have a look at the advantages expecting you:
Clearly defined work days
We deliver from Monday to Friday – no work on Saturdays
A family environment
Look forward to friendly people giving you a warm welcome
Fair and cooperative
Our cooperation is based on our code for partners
Enjoy new, modern facilities and digital tools that make work easier
A future-proof industry
The growing parcel market offers you the best chances of success
Alternative delivery concepts
We work on various concepts that meet special transport preferences
The principles of GLS Germany's cooperation with its transport partners are laid down in a partner code of conduct.
The partner code is an integral part of the contracts between GLS and the transport partners. It stipulates that the transport partner acts in accordance with the applicable laws and regulations and rejects discrimination, bribery and corruption. In addition, the partner code contains a commitment to quality in performance and principles in dealing with each other.
Furthermore, GLS has appointed a neutral ombudsman who is also available to the transport partners and their delivery drivers at any time - even anonymously - for information on possible cases of suspected corruption or similar serious criminal offences.
Why does GLS work with transport companies?
Division of labour is a principle that is practised successfully in many areas of the economy. Like most major parcel companies in Germany, GLS uses transport companies for long-distance transports, as well as for parcel collection and delivery.
Our transport partners know their markets and local conditions inside out and can plan first-hand. The best route planning is done by the delivery drivers themselves, as they have the most detailed knowledge of their delivery areas, such as opening hours, contacts, alternative addresses and access restrictions.
GLS has a considerable interest in sustainable, long-term commercial relations with its transport partners. The excellent working relationship is the cornerstone of the high-quality service that GLS provides to its customers. Business relations with more than a third of the company’s transport partners go back more than ten years – and more than 25 years in some cases.
What measures does GLS take to further improve the working conditions of the delivery drivers?
GLS has continuously improved processes and procedures in recent years and continues to do so. In total, well over 50 million euros have been invested in system optimisation in recent years – including in networks, equipment and communication technology, services, tools and processes, and training.
Which trainings does GLS Germany offer?
GLS offers its transport partners training programmes that address the challenges of day-to-day work routines, such as securing loads, driver safety and cost-effective driving as well as basics and skills for successful management in operative and administrative functions.
Within the scope of the ISO 9001 quality and environmental management certification awarded by independent testing institute DQS (German Association for the Certification of Management Systems), the management of outsourced processes, products and services is audited. This includes the management of transport companies.
How does GLS Germany communicate with their transport partners?
Communication with transport companies has been strengthened in order to optimise cooperation at the interface between GLS and its transport partners.
Depot dialogues ensure continuous and direct communication.
The flow of information between recipients, delivery drivers and depots is constantly being improved and simplified with additional data and communication options.
Does GLS Germany offer special working clothes for the drivers?
Transport partners can procure clothing for their drivers from an extensive catalogue of modern, high-quality items.
The offer contains a wide range of different articles and takes into account the drivers’ individual needs in terms of gender, size, season, application, etc.
Shaping the future together
GLS Germany is driving a considerable range of activities and projects in the area of city logistics. Thus we live up to our responsibility to the environment together with our transport partners.
Benefit from a lot of advantages such as:
- City logistics offers the opportunity to approach a new driver clientele
- Environmental-friendly delivery concepts such as city logistics enjoy a positive image in the general public
- Transport partners in the field of city logistics have the chance to get state funding opportunities
- Operating climate-neutral vehicles is an active contribution to climate protection
Electric scooter on the road in Herne
The electric vehicle (TRIPL model) is particularly suitable for the emission-free delivery of small consignments and has been in use in the city centre of Herne since November 2018.
When fully charged, it has a range of 100 kilometres and reaches a top speed of 45 km/h.
Electric vans complement fleet
Since 2018, e-vans have been added to the fleet and thus support climate-neutral parcel shipping.
Depending on the model, up to 0.8 tons can be transported in the approximately 11 cubic metre cargo space - this corresponds to 100 to 120 parcels.
Use of cargo bicycles
As inner cities are often restricted for delivery vehicles, GLS has been using different types of cargo bikes since 2016. With electric pedal assistance, up to 200 kilogramme per tour can be transported without any problems.
City logistics at GLS Germany
In the summer of 2016, GLS Germany started delivering with an e-bke. Since then, more cities and vehicle types have been added continuously.
See the vehicles in action.
As one of the leading parcel logistics providers, GLS Germany takes its responsibility for the environment seriously and offers various alternative delivery concepts.
Our network in Germany
The central European hub in Neuenstein and 66 depots in Germany: Our locations are close to you and to our customers.
GLS acts in accordance with fair and transparent purchasing principles when working with suppliers.