Information on the Coronavirus
Status: January 14, 2021
As a parcel service provider, GLS is an important element within the supply chain.
The current situation makes the responsibility that we bear even clearer.
Find up-to-date information on this web page.
Measures to protect people’s health
We do our utmost to protect the health of those involved in our business and to continue to ensure parcel logistics.
We have implemented appropriate measures, which are based on the official recommendations of the authorities and the “Robert Koch Institute” and are adjusted at short notice if necessary.
The measures include:
Equipping all locations and supplying all employees, transport partners and drivers with suitable disinfectant and other protective agents.
Strict implementation of the necessary hygiene measures in all areas.
No travel activity
Meetings and conferences are conducted via telephone or video.
Distribution of staff
Home office in administrative areas, otherwise spatial distribution
For our shippers and consignees we offer the possibility of contactless delivery.
We constantly monitor relevant developments and immediately initiate necessary measures if required.
All other GLS subsidiaries also implement the preventive measures that are indicated according to the respective local requirements.
Contactless delivery via photo feature
In the current Corona situation, personal contacts should be reduced to a minimum if possible. In order to better protect both the recipient and the driver, there is now an alternative to the recipient's signature on the scanner. The delivery can be made completely contactless via the photo feature. This is how contactless delivery by photo feature works:
Deposit permission enables contactless delivery
GLS has a supply obligation and picks up and delivers your parcels. We ask you to clarify with your recipients in advance whether shipments can be accepted. If receiving points are closed, then in the current situation we will immediately return parcels to the shipper.
Alternatively, contactless delivery is also possible if the recipient allows us to drop off the parcel at a named location. For this we only need the completed deposit permission, available here.
Alternatively, a one-time, parcel-related deposit permission can be issued easily online via our parcel tracking. The delivery driver then receives a message on his hand scanner and will deposit the parcel at the specified location.
International parcel shipment
Shipment of goods remains possible. The export and import of your goods remains possible. Here too, we ask you to clarify in advance with your recipients in the respective countries whether shipments can be accepted. If receiving points are closed, then in the current situation we will immediately return parcels to the shipper.
Stable GLS ParcelShop Network
Almost 100% of all GLS ParcelShops are currently available for parcel delivery and acceptance. You can find all available ParcelShops in your area here.
In the current situation, the health and safety of all those involved is also a top priority within the ParcelShop network. In addition to the necessary hygiene measures, the process of parcel delivery and pick-up is also contactless - your signature on the smartphone is therefore currently not required.