Service for recipients

Service for recipients

GLS provides information regarding parcel delivery and a useful online portal as well as the GLS App. You can, for example, track parcels in real time or search for the nearest ParcelShop.

Contactless delivery - receive your parcels safely

In the current coronavirus situation, personal contacts should be avoided as much as possible. Therefore please use the possibility of a contactless delivery in order to protect yourself and the delivery drivers from a possible infection. Find more information here:

What you can do online as a recipient

Contact for recipients

GLS has a special e-mail address for parcel recipients. Your customer service is there for you from Monday to Friday, 08.00 to 18.00.

Alternatively just use our contact form. We will answer your questions quickly and reliably.

Frequently asked questions and answers can be found in our FAQ.