Service for recipients

Service for recipients

GLS provides information regarding parcel delivery and a useful online portal as well as the GLS App. You can, for example, track parcels in real time or search for the nearest ParcelShop.

What you can do online as a recipient

Contact for recipients

GLS has a special e-mail address for parcel recipients. The telephone customer service is
there for you from Monday to Friday, 08.00 to 18.00.

+ 49 (0)6677 646 907 000

Alternatively just use our contact form. We will answer your questions quickly and reliably.

Frequently asked questions and answers can be found in our FAQ.