Happy customer opening a box

Sameday delivery specifics

-Timeline between order in a web shop and delivery to the customer is max 3 hours

-Collections and deliveries possible from Monday to Friday between 10h and 18h

-Delivery and pick-up's are made in the area of ​​Ljubljana and its surroundings (postal codes: 1000, 1210, 1231, 1260, 1261, 1211, 1236, 1215, 1230, 1233, 1234, 1235, 1290, 1293, 1351)

-Package tracking visible in real time in the SameDay app

-The sender and the recipient receive an SMS and e-mail notification whenever the status changes (parcel received, delivered, rejected)

A woman delivering a parcel

Development of sameday delivery

In 2023 sameday delivery is expanding to Ljubljana (with surroundings), Maribor, Kranj, Celje, Novo mesto in Koper.

This means that the customer will order a package from an online store somewhere in Slovenia (e.g. until 2 p.m.), and around 5 p.m. he will be able to pick it up in Maribor at the nearest GLS Parcel Locker.

Pick up of the parcel from a Parcel Locker

Procedure of sameday delivery

The advantages of sameday delivery

-Same-day delivery in Slovenia still represents a competitive advantage, as not all online retailers offer the service

-The price of same-day delivery does not change according to the weight of the package, but is fixed for all sizes and weights

- On the website, the provider selects products for which same-day delivery is possible. Integration on the website is not necessary, as it is a minor development

-All analyzes show that the speed allowed is one of the most important factors influencing the purchase decision, user experience evaluation and repeat purchase decision.