GLS and Coronavirus
Responsible approach to COVID-19
Contactless delivery protects the health of all participants.
Basic rules for preventing the spread of the disease during the delivery process:
Please try to reduce the number of parcels paid after the delivery (encourage customers to pay with Proforma Invoice or credit cards). Allow us to protect our employees - GLS couriers, to have as little contact with recipients as possible, and in this way we also protect recipients.
In the current situation, we strive to continue to provide quality services, while also protecting the health of the people who work for us.To this end, we are introducing a weight limit of 31.5 kg in Europe for export and import packaging. Parcels weighing more than 31.5 kg shall stop at the international transhipment point and then returned to the consignor.
In the event that the recipient of the parcel closes its premises, the parcel is returned to the sender, so check if the recipient is operating.