Shipping tips

Ensure safe arrival

Goods must be packed well so that they arrive intact. The right packaging helps to safeguard the contents of your parcels during automatic sorting and transportation.

Secure outer packing

Goods packed in cardboard boxes made of high-quality, moisture-resistant, double-wall cardboard are generally well protected. Corner, surface and edge protection are especially important. New boxes are best; used boxes are only suitable for resistant goods. The heavier the contents, the more stable the outer packing needs to be.

Protective internal padding

Any empty spaces inside a box should be filled with padding. Goods should not be allowed to move around. The padding material used should be compatible with the goods being sent; precise-fit polystyrene moulds should be used for heavy and sensitive goods. No direct contact should be possible between goods and the outer packing.

Sealing

The parcel should be wrapped with adhesive tape and well-sealed on all sides. The heavier or larger the parcel, the stronger the adhesive tape needs to be. Robust sealing is essential for secure transport.

Attaching the parcel label

The label should be attached to the largest side of the parcel. Old stickers or router labels should be removed. Parcels should not be bundled together but instead sent individually. Each parcel should have its own label.

Correct address

The parcel is ready to send when the correct address is put on the dispatch label: street, number, zip code, sector, city / town.