Service for recipients

GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.

What you can do online as a recipient

Shipment tracking

Check your parcels current delivery status.

ParcelShop finder

Quickly find a ParcelShop close by.

Complaints

Inform us if something was not in order – we will sort it out.

Contact for recipients

The customer service is there for you from Monday to Friday, 09.00 to 19.00.

+ 351 707 200 607 *

*The rates of your telephone provider apply.

To contact us by e-mail, please use the contact form. We will answer your questions quickly and reliably.