The latest parcel information at any time and any place – on the iPhone or an Android smartphone: With the free GLS App recipients are always up to date.
The following functions are available:
- Parcel tracking
- GLS ParcelShop finder
- FlexDeliveryService options (choose a delivery option)
- Parcel redirection (online order amendment)
- Scanning of barcodes
The GLS App for iPhone users is available at the Apple App Store, the Android version in the Google Play Store.
The practical parcel tracking
By entering the parcel number or Track ID that is on the notification card, you can find out at any time where your parcel is right now. All “travel stations” of the parcel are shown in an overview. Parcel details are also available.
The ParcelShop finder without detours
Find the nearest GLS ParcelShop comfortably by app. To do so, simply enter the postcode, street or town. GLS ParcelShops in the vicinity are shown on an interactive location map – including opening hours and contact information.
FlexDeliveryService: Choose a delivery option
GLS provides senders with the opportunity to use the FlexDeliveryService for national and transnational shipping between Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Finland, France, Germany, Great Britain, Greece, Hungary, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia and Spain. If they do so, GLS notifies you by e-mail about the estimated delivery time frame. Via a link in the e-mail, parcel recipients can then redirect their parcel before the first delivery attempt.
If you call up your e-mails on the smartphone and have the GLS App installed, you can directly select a delivery option by smartphone - like the delivery to a GLS ParcelShop or to the same address on a certain date.
Parcel redirection: Change an order online for second delivery attempt
If the driver cannot deliver the parcel to you, a neighbour or a GLS ParcelShop at the first attempt, a notification will be left for you. On this card, you will find a Track ID. Entering the Track ID into the GLS Mobile App allows you to select an option for the second delivery attempt.
The convenient barcode scan
The barcode scan replaces the manual typing in of information. If the GLS delivery driver leaves a notification card, you can simply scan the printed barcode with the camera function of the smartphone. This way, the Track ID is directly captured and the barcode scan gives quick access to parcel tracking.
Note for senders: Before handing over a parcel, you can scan the barcode on the label of important parcels and thus always have the current status “in your pocket”.