GLS delivers to the door. Alternatively the driver delivers the parcel to a neighbour.
Delivery to private recipients
GLS provides customers who receive parcels with information regarding parcel delivery and useful online tools. They can, for example, track parcels online in real time or search for the nearest ParcelShop.
What private recipients can do online
Online Track & Trace
Check the parcel’s current delivery status.
Quickly find a ParcelShop close by.
Niet Thuis Bericht (parcel redirection)
Redirecting the parcel after an unsuccessful delivery attempt.
GLS wants to know if something was not in order – so a solution can be found.
Contact for recipients
GLS has a hotline for customers who receive parcels. Our colleagues are available from Monday to Friday, 08.30 to 17.30.
+31 900 111 666 0*
Alternatively, recipients can use the contact form to send an e-mail. GLS will answer the questions quickly and reliably.