Service for recipients

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GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.

What you can do online as a recipient

Contact for recipients

Whether you want general information about parcel delivery or have an enquiry regarding your parcel – our customer care team will gladly answer all your questions.The customer service is there for you from Monday to Friday, 8.00 to 18.00.

+32 (0)2 55 66 211

Alternatively send us an e-mail. We will answer your questions quickly and reliably.