If recipients wish to return goods, they can take their parcel to a GLS ParcelShop, and GLS will return it to the sender.
Senders can choose whether they already include a GLS return label with the goods or make it available to the recipient upon request. To generate return parcel labels, comfortable online return solutions are at the shippers’ disposal. Only if a parcel is actually returned, the sender will be invoiced for the service.Transnational returns are available to Austria, Belgium, Denmark, Germany, Luxembourg and Poland.