Service for recipients
GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.
What you can do online as a recipient
Contact for recipients
Whether you want general information about parcel delivery or have an enquiry regarding your parcel, our customer care team will gladly answer all your questions. You can reach us from Monday to Friday, 08.00 to 18.00.
01 86 06 200*
*standard rate charged, mobile phone calls may cost more
Alternatively send us an e-mail. We will answer your questions quickly and reliably.
Delivery by GLS
GLS delivers to your door. Alternatively the driver delivers the parcel to a neighbour or to a ParcelShop nearby.
Collection in a ParcelShop
Once a driver has delivered a parcel to a ParcelShop, it is available for collection.
Track parcels, find GLS ParcelShops or scan barcodes – all functions available with one free app.