Service for recipients

Service for recipients

GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest ParcelShop.

What you can do online as a recipient

Contact for recipients

Whether you want general information about parcel delivery or have an enquiry regarding your parcel, our customer care team will gladly answer all your questions. You can reach us from Monday to Friday, 08.00 to 18.00.

01 86 06 200*

*standard rate charged, mobile phone calls may cost more

Alternatively send us an e-mail. We will answer your questions quickly and reliably.

Delivery by GLS

GLS delivers to your door. Alternatively the driver delivers the parcel to a neighbour or to a ParcelShop nearby.

More on delivery

Collection in a ParcelShop

Once a driver has delivered a parcel to a ParcelShop, it is available for collection.

Parcel collection

GLS App

Track parcels, find GLS ParcelShops or scan barcodes – all functions available with one free app.

More info