GLS publishes its first sustainability report. In the documentation for 2012/2013, the Group provides information on its environmental activities, the results of these activities, and its social commitment.
In Italy GLS strengthens its presence in the metropolitan area of Rome and takes over the businesses of three franchisees and their five depots.
October – December
GLS Italy again invests in its capacities in the region of Lazio and opens a new hub in Rome. In addition, countrywide seven new depots are connected to the network.
Recertification according to ISO 9001 and 14001: The GLS Group renews all of its quality and environmental certificates for the next three years. GLS Croatia is now also certified.
FlexDeliveryService is now available in eleven countries: Austria, Belgium, Czech Republic, Germany, France, Hungary, Netherlands, Poland, Romania, Slovakia and Slovenia. Parcel recipients can influence deliveries according to their wishes. In four countries the selection options are also available for international shipping. In 2012, GLS Germany was the first GLS company to introduce the service.