Vision and values
Where's my parcel?
Fast and reliable delivery
This is how you want to receive your parcel. And that's exactly how GLS wants to deliver the parcel on behalf of the sender.
Reliability
Reliability
Your parcel arrives on time. Ensured by a tight road-based network and standardised measures to secure and control quality at every stage.
Security
Security
Your parcel arrives safe and sound. Group wide monitoring standards ensure maximum security. Your benefit: Lowest damage and loss quota.
Transparency
Transparency
We keep track of your parcel. Scans at every interface, real-time data processing and modern IT systems ensure reliable status information.
Flexibility
Flexibility
We find the right solutions for you. Global portfolio plus local services, comprehensive competence plus local expertise for your business.
Sustainability
Sustainability
We act responsibly. Actively committed to employees, society and environment, we follow a holistic approach to sustainability.
ThinkGLS. ThinkResponsible.
GLS Group nurtures the belief that social responsibility is a key factor for long-term success. For this reason, the ThinkResponsible initiative was established to coordinate corporate activities throughout the GLS Group.
GLS quality
Commitment to quality is the common denominator of the GLS Group's business, so GLS is extremely proud to be one of Europe's leading companies in terms of quality. In order to achieve the best possible quality standards, GLS is continuously working to improve the process to the satisfaction of all its customers.
GLS customer relationship
GLS's primary goal is to provide ongoing and reliable service to all clients. We find the best solutions for you with a combination of a reliable and fully-integrated IT system, support from local staff and high-quality e-commerce solutions for private recipients.
Facts and figures
The GLS Group covers 40 countries and is globally connected via contractual agreements. The Group also operates through wholly owned subsidiaries in Canada and on the West Coast of the USA.
Corporate responsibility
As the leading European delivery partner, GLS Group is fully aware of its special responsibility to the environment and society. This means delivering excellence in customer parcel delivery and job security for employees, which goes hand in hand.
News
Get the latest news and product and service information and read important parcel delivery announcements.