Release authorisation without signature

A comfortable solution for recipients

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If desired, GLS leaves parcels at an agreed location – for example, in a garage or on a patio. This is especially useful for recipients who cannot be there to receive their parcel in person. It means they are entirely independent of the delivery time.

Issuing a release authorisation to GLS is easy. First download the PDF file, print it, fill it out – don’t forget to sign it and to add your notification card’s number. Then simply hand the release authorisation for the next delivery to the GLS driver. Once you issue a release authorisation to GLS, leaving the parcel at the defined location counts as successful parcel delivery.

It is also possible to issue a release authorisation for the second delivery attempt. If the first delivery attempt is not successful, the GLS driver will leave a notification card for you. With the notification card’s number, you can redirect your parcel online the following working day from 09.00 using GLS’s parcel redirection. You can then choose from different redirection options, including the release authorisation without signature.

You have two options

When filling out the release authorisation form you can choose between a one-off or general a signature release authorisation. In the case of a one-off release authorisation, the driver will leave the next parcel at the specified location. All subsequent parcels will be handed over to you personally. If you issue a general authorisation, GLS will deliver every parcel to the specified location in the future.

Revoking a release authorisation

You can revoke a release authorisation at any time. All you need is to call the GLS phone number you find on the back of the release authorisation.