If recipients wish to return their parcel, they just have to stick a GLS label, then find a Mondial Relay® parcelshop and bring the parcel to it. GLS will then return the parcel to the original sender.

Senders include a GLS return label with the goods or send it by e-mail if recipients ask for it. Recipients simply stick the label onto their parcels and take them to the Point Relais® of their choice. Sending the parcel back is free of charge for the recipient.

Only if a parcel is actually returned, the sender will be invoiced for the service.

  • A convenient returns solution for recipients
  • Goods returned in standard delivery times: less than 24 hours to most areas and up to 48 hours to more distant regions of France (as of takeover by GLS)
  • Charges will only arise if a parcel is actually returned
  • Choose from around 4 800 Point Relais® in France with attractive opening hours
  • Continuous shipment tracking of returns

Bookable for:

BusinessParcel

The basic product for national parcel delivery.

ExpressParcelGuaranteed

Delivery before 13.00 the next working day in France.