Service for recipients


GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest GLS depot or Point Relais® of GLS partner Mondial Relay.

What you can do online as a recipient

Contact for recipients

GLS has a special hotline for parcel recipients. The customer service is there for you from Monday to Friday, 08.30 to 19.00.

08 06 00 60 06 *

*free service + cost of call (only available in France)

Alternatively send an e-mail to us. We will answer your questions quickly and reliably.