Service for recipients

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GLS provides information regarding parcel delivery and useful online tools. You can, for example, track parcels in real time or search for the nearest GLS depot or Point Relais® of GLS partner Mondial Relay.

What you can do online as a recipient

Contact for recipients

GLS has a special hotline for parcel recipients. The customer service is there for you from Monday to Friday, 08.30 to 19.00.

08 99 70 31 00*

*0.80 €/min + cost of call (only available in France)

Alternatively send an e-mail to us. We will answer your questions quickly and reliably.

servicedestinataires@gls-france.com

Delivery by GLS

GLS delivers to your door. Alternatively the GLS driver delivers the parcel to a neighbour or to a Point Relais® nearby.

More info

GLS App

Track parcels, find Points Relais® or scan barcodes – all functions available with one free app.

More info

Info for recipients

Informed early and able to influence delivery as desired – with GLS parcels, it is as simple and convenient as that.

More information