Where is my parcel?

To access our online tracking tools, you must be in possession of your Parcel tracking number or your notification card number. If you don’t know it, please contact your sender

You want to track your parcel?

You can find the current delivery status at any time via Track & Trace.

Track & Trace

You want to arrange a redirection for you parcel?

If the first delivery attempt has been unsuccessful, you can select one of several delivery options directly via Track & Trace. Alternatively, please use the parcel redirection form to choose an option.

Redirection form

You are looking for the address of a GLS depot or Point Relais?

Find a GLS depot or Point Relais® close by.

Search Point Relais® & Depots

You are the recipient of a parcel and require more information?

Find more information in our frequently asked questions.

FAQ