Drop off permission

A convenient solution for recipients

Signature release authorisation

In many countries it is possible to grant GLS a drop off permission. GLS then leaves parcels at an agreed location – for example, in a garage or on a patio. This is especially useful for recipients who cannot accept their parcel in person. This way they are completely independent from the exact delivery time.

Granting a drop off permission

The procedure for granting a drop off permission varies from country to country. However, the basic principle is simple: Fill out the form – not forgetting your signature – and attach it to the front door or near the doorbell so that it is clearly visible. Alternatively, you can simply hand the drop off permission to a GLS driver so that it applies to all future deliveries.

Two types of permission

GLS differentiates between one-off and general drop off permission. In the case of a one-off drop off permission, the driver only leaves the next GLS parcel sent by a specific sender at the specified location. All other parcels are delivered as usual. If a general authorisation is issued, GLS will deposit all future parcels at the specified location.

Revoking a drop off permission

The recipient can revoke a drop off permission at any time. Sending an informal, signed letter to the nearest GLS depot is sufficient.